All orders are processed once credit card authorization and verification have been obtained, or once pay-pal payment has been received and cleared.
Orders are shipped Monday - Friday, not including holidays. Orders typically take day 1 business day (24 hours) to process and ship. Please note that we do close for most major holidays and will post clearly any closures in advance.
News Years Day Jan 1st, Memorial Day, Labor Day, Christmas Day, Easter Monday, Independance Day, and Thanksgiving Day. Please check the holiday closure notices on the site for specific days and times that we will be closed.
Orders must be placed by 10am PST to be processed within 24 hours (by next business day). If an order is placed after cut off time (10am PST), it will take an additional business day. This is the policy for all orders placed, even rush shipments. If you are in dire need of a rush shipment, please call our office and we will see if it is possible to ship out that same day.
Toll Free #: 877-627-1480
Office Hours: Monday-Friday 10am-4pm PST
We accept all major credit cards American Express, Visa, MasterCard and Discover.
Pay-pal. You must follow thru on your pay-pal payment. If you do not we will resend you an invoice. If your payment is not made, your order will be cancelled.
Please note that when making a multi item purchase all international orders must ship complete.
If you wish to place an order for a PREORDER item please be aware that if you have other items that may be ready for shipment, your order will not ship until the PREORDER item is in stock.
So if you wish to have ready to ship items shipped please place a separate order for the PREORDER items so that we can process ready ship items immediately. if you have any questions please feel free to contact us firstname.lastname@example.org
All multiple item orders will ship complete providing all items on order are in stock. If any of your items are out of stock, we will notify you via email.
If your order contains a preorder item we ship in all in-stock items immediately, but there will be additional shipping and handling charges that will apply to each shipment. You do have the option of one single shipment for all your items. Please see the pre-order section for more details on this. Back order items can take 4-8 weeks for delivery.
You will receive an email when your order ships out with tracking information.
- Listed below are the domestic shipping methods we offer.
- Please note that prices vary by location. UPS Ground time also varies by location, all other methods are guaranteed.
- Note additional processing time to all deliveries (1-2 business days may depend on what time order was placed eg. orders placed after 12:00pm may not be processed until the following day).
- These are estimates for shipment of one item, add $2-3 for each additional item.
UPS does not deliver to any PO box address, as this is our only domestic shipping method. Please note that prices may vary for shipments to Alaska and Hawaii.
|Ship Method:||Price Range:||Approx. Ship Time:|
|UPS-GROUND||Free||1-7 business days|
|UPS-3-Day select||$18-$25||3 business days|
|UPS-2nd Day Air||$30-$40||2 business days|
|UPS-Next Day Air||$65-$80||1 business day|
- Listed below are the international shipping methods we offer. Add processing time to all deliveries (1-2 business days depending what time you placed your order eg. orders placed after 12:00pm may not be processed until the following day).
- These are estimates for shipment of one item, please add $2-3 for each additional item.
- Please not that these are the estimated time and cost. It is traveling a far distance, so please be patient. The packages can sometimes get held up in customs when it arrives to your country, it is out of our control, and we are not responsible for this.
- You may also be required to pay duty and or tax to customs depending on your countries policies. This is also out of our control and we are not responsible for this.
- Important note on REFUSED DELIVERIES. By refusing a delivery, you are accepting full liability for a lost package. We highly recommend against refusing deliveries because they are not safe, and have absolutely no method of tracking. There is no guarantee that we will receive it, and we will not cancel your order/payment if it is not returned to us. Refused deliveries will also be charged a 15% restocking fee.
|Ship Method:||Price Range:||Approx. Ship Time:|
USPS INT: Express Mail International
5 - 14 business days
UPS: Worldwide expedited
5 business days
UPS: Worldwide express
3 business days
We hope that this information helps you but if you have any questions please do not hesitate to contact us Toll Free at 877-627-1480 within the U.S. or 213-627-1480 or by email at email@example.com.
Make sure to check out our FAQs page first.